Privacy Policy

This Privacy Policy explains how Lotus Blue Technologies ("Lotus Blue," "we," "us," or "our"), powered by Buyex Fintech Solutions Pvt Ltd, collects, uses, shares, and protects information when you visit our website (lotusbluetechnologies.com), request a quote, engage us for web development, design, SaaS/CRM, or digital marketing services, or otherwise communicate with us.

This policy applies to prospective clients, active clients, website visitors, and job applicants. It does not apply to Lotus Blue Solutions or any other affiliated brand operating under a separate policy.

We use the information we collect to:

• Respond to inquiries and prepare proposals or quotes
• Deliver contracted services — web development, UI/UX design, SaaS and CRM development, EdTech/FinTech solutions, and digital marketing management (SEO, Google Ads, Meta Ads)
• Process payments and issue invoices through Zoho and Razorpay
• Communicate project updates, timelines, and support requests
• Improve our website, service offerings, and case studies
• Send occasional updates about our services (you may opt out at any time)
• Comply with legal, tax, and regulatory obligations in India

We do not use client project data for purposes unrelated to delivering the engagement, unless you give us separate consent (for example, featuring your project in our portfolio).

Our website uses cookies to:

• Keep the site functioning correctly (essential cookies)
• Understand how visitors use our site, via Google Analytics
• Measure the performance of our own marketing campaigns

You can control or disable cookies through your browser settings. Disabling some cookies may affect site functionality. We do not currently use cookies to track you across unrelated third-party websites for advertising purposes on our own behalf.

We share information only as needed to operate our business:

• Payment processing: Zoho and Razorpay process payments on our behalf. We do not store your full card, UPI, or bank account details on our own servers.
• Hosting & infrastructure providers: to run our website and, where contracted, your project.
• Analytics providers: Google Analytics, to understand website usage.
• Freelancers or subcontractors engaged on a specific project, bound by confidentiality obligations.
• Legal or regulatory authorities, where required by law, court order, or to protect our legal rights.

We do not sell your personal information, and we do not share it with unrelated third parties for their own marketing purposes.

We work with clients based outside India. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with data protection laws, please note:

• Your information may be processed in India, where our servers, team, and processors are located.
• We take reasonable steps to ensure any processor we use provides an appropriate standard of data protection.
• Where required, we will enter into appropriate data transfer safeguards (such as standard contractual clauses) with clients or processors on request.

If you are an individual in the EU/UK interacting with us (for example, as a contact at a client company), you have rights under the General Data Protection Regulation (GDPR) as described in Section 8.

We retain personal and project information only as long as necessary to:

• Deliver the services you've contracted us for
• Provide post-launch support under an active maintenance agreement
• Meet accounting, tax, and statutory record-keeping obligations under Indian law
• Resolve disputes or enforce our agreements

When information is no longer needed for these purposes, we securely delete or anonymize it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information, subject to our legal and contractual retention obligations
• Object to or restrict certain processing
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format
• (EU/UK individuals) Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us using the details in Section 13.

We use reasonable technical and organizational measures — including access controls, secure payment processors, and confidentiality agreements with our team and subcontractors — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our services are directed at businesses and professionals, not individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.

Our website may link to client websites, portfolio projects, or social media pages. We are not responsible for the privacy practices of those third-party sites. We encourage you to review their policies independently.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be communicated to active clients where appropriate.